Introduction
Ramuka’s Online provide website features and other products and services to you when you visit our website www.ramukas.com, to use our products or services. Ramuka’s provides the services subject to the following terms and conditions. Throughout the site, the terms “we”, “us” and “our” refer to Ramuka's.

Ramuka's offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our E-Commerce platform("ramukas.com") that allows us to sell our products and services to you. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern company ("Viveza Agro Food Pvt. Ltd.") relationship with you in regards to this website. The website owners, including subsidiaries and affiliates provide the information contained on the website or any of the pages comprising the website to visitors subject to the terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

The use of the website is subject to the following terms of use
The Ramuka's website and all contents of this site are provided on an ‘as is’ basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the website, that your use of Ramuka's website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of Ramuka's website, and that Ramuka's shall not be liable for any damages of any kind related to your use of this site. The content of the pages of this website is for your general information and use only. It is subject to change without notice. These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Jharkhand, India. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website contains all material, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Account & Registration Obligations
All users must register and log in for placing orders on the website. You must keep your account and registration details current and correct for all communications related to your purchases from the website. By agreeing to the Terms of Use, the user agrees to receive promotional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by or by contacting the customer care of website and placing a request for the same. As part of the registration process on the website, the Company may collect the following personally identifiable information about you, including but not limited to Name , email address, age, address mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the website you visit/access, the links you click on the website, the number of times you access a particular page/feature and any such information. Information collected about you is subject to the Privacy Policy of the Company which is incorporated in these Terms of Use by reference.

Pricing
The Company aims to ensure that prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability. Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product offered for sale on the website will be sold at a price higher than its MRP (Maximum Retail Price).

Pickup
Pickup period quoted at the time of ordering are approximate only and may vary. Food will be Pickedup to the selected store only, while ordering. Ramuka's will make every effort to deliver within the time stated; however, Ramuka's will not be liable for any loss caused to you by late delivery. If the Food is not delivered within the estimated delivery time quoted, User shall contact the Ramuka's care. You may also contact Ramuka's by email and Ramuka's will try to ensure that you receive your order as quickly as reasonably possible.
Pickup service is available between 8:00AM to 8:00PM only.

Delivery
Delivery period quoted at the time of ordering are approximate only and may vary. Food will be delivered to the address as intimated by you while ordering. Ramuka's will make every effort to deliver within the time stated; however, Ramuka's will not be liable for any loss caused to you by late delivery. If the Food is not delivered within the estimated delivery time quoted, User shall contact Ramuka's care. You may also contact Ramuka's by email and Ramuka's will try to ensure that you receive your order as quickly as reasonably possible. In case of a late delivery, the delivery charge will neither be voided nor refunded by Ramuka's. If you fail to accept delivery of Food at the time they are ready for delivery or Ramuka's is unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then the Food shall be deemed to have been delivered to you and all risk and responsibility in relation to such Food shall pass to you. Any storage, insurance and other costs which Ramuka's incur as a result of the inability to deliver shall be your responsibility and you shall indemnify Ramuka's in full for such cost.
You must ensure that at the time of delivery of Food adequate arrangements, including access where necessary, are in place for the safe delivery of the Food. Ramuka's cannot be held liable for any damage, cost or expense incurred to such Food as a result of a failure to provide adequate access or arrangements for delivery.

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Jharkhand.

Communication with Company
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: care@ramukas.com. In the event of loss of access to the website, you may contact the Company by sending an e-mail to: care@ramukas.com.